FREQUENTLY ASKED QUESTIONS
Are Albasit Optical products authentic and approved?
All Albasit Optical products are CE & FDA approved.
How do I place an order?
You can place your order as a registered user or even as a guest user. Just go to your favorite product and click on ‘Add to Cart’. You can then go to your cart and proceed to checkout. On the checkout page, you will need to add your personal details and shipping information.
What payment methods do you accept?
We accept only Cash on Delivery.
What should I expect once my online order is placed?
You will receive a confirmation email which will contain your order details. This email should arrive within a few minutes. If you do not receive a confirmation email, please contact us at albasitoptical@hotmail.com as your order may not be placed.
How long does it take to receive my order?
We typically ship orders within a maximum of 7 business days within Pakistan. Shipping time depends on your location.
Can I return or exchange a product?
Yes, we accept returns and exchanges within 7 days of purchase, provided that the product is in its original condition and packaging. Customer is responsible for the cost of shipping the product back to us, unless the return or exchange is due to a defect or error on our part.